Returns & Exchanges
At Li-Ning India, we strive to ensure you are fully satisfied with your premium athletic gear, offering a 7-day hassle-free return and exchange policy for all unused products in their original packaging. Whether it is a sizing issue or a change of mind, our dedicated team is here to assist you in finding the perfect fit for your game.
Initiate Request
Log in to your account on the Li-Ning India website and navigate to the 'My Orders' section to select the item you wish to return or exchange within 7 days of delivery.
Quality Check Preparation
Ensure the sports equipment, footwear, or apparel is unused, with all original tags attached and the brand box intact to qualify for a successful return pickup.
Reverse Pickup
Once your request is approved, our logistics partner will schedule a pickup from your delivery address within 48 to 72 hours at no additional cost to you.
Refund or Replacement
After the product reaches our warehouse and passes quality inspection, we will process your refund to the original payment method or dispatch your exchanged item immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing